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Terms of Service

Terms of Service for QR Projukti

These Terms of Service ("Terms") are a binding legal agreement between you, the user ("User," "you," "your"), and OnnoRokom Projukti Limited ("we," "us," or "our"), a company registered in Bangladesh. These Terms govern your access to and use of our website, software, and QR code generation services.

By creating an account, or by accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference.

1. Definitions

"Service" refers to the QR Projukti SaaS platform, including our website, user dashboard, APIs, and all related services for generating, managing, and tracking QR codes.

"User" refers to the individual or entity that registers for an account to use the Service.

"User Content" means any and all information and content that a User submits to, or uses with, the Service (e.g., content embedded in QR codes, profile information).

"Subscription Plan" refers to the specific package of services, features, and usage limits (e.g., Free, Basic, Premium) that a User subscribes to.

"End-User" means any individual who scans or interacts with a QR code created by a User.

2. Right to Use the Service

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Service for your internal business or personal purposes, as permitted by your chosen Subscription Plan.

3. User Accounts and Responsibilities

Account Creation: You must provide accurate, current, and complete information during the registration process. You are responsible for keeping this information up-to-date.

Account Security: You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any suspected breach of security.

Acceptable Use Policy: You agree that you will not, and will not permit any third party to:

Use the Service for any illegal, fraudulent, or malicious purpose.
Create QR codes that link to or contain malware, spyware, phishing schemes, or any content that is defamatory, obscene, or violates any third-party rights.
Reverse engineer, decompile, or otherwise attempt to discover the source code of the Service.
Use the Service to send spam or unsolicited messages.
Interfere with the normal operation of the Service.

We reserve the right to investigate violations and may suspend or terminate your account for any breach of this policy.

4. Subscriptions, Fees, and Payment

Subscription Plans: We offer various Subscription Plans with different features and usage limits. The details, pricing, and limits for each plan are described on our website.

Fees: You agree to pay all applicable fees for your chosen Subscription Plan. All fees are non-refundable and are exclusive of any applicable taxes (e.g., VAT), which you are responsible for paying.

Payment: You must provide a valid payment method to subscribe to a paid plan. You authorize us and our third-party payment processors to charge your payment method for the selected plan.

Subscription Term and Expiration: Subscriptions are purchased for a fixed term (e.g., monthly or annually). Your subscription will automatically expire at the end of the term. We will send you reminders to renew your subscription before it expires. There is no automatic renewal.

No Cancellation: Once purchased, a Subscription Plan is active for the entire term. You cannot cancel a subscription during its term. The service will remain active until the end of the paid term, at which point it will be deactivated unless you choose to renew.

Upgrades and Downgrades: You may upgrade or downgrade your Subscription Plan at any time through your account dashboard.

Upgrades: If you upgrade, the change will be effective immediately, and you will be charged a prorated amount for the remainder of the current term.

Downgrades: If you downgrade, the change will take effect at the beginning of your next subscription term.

Fee Changes: We reserve the right to modify our subscription fees. We will provide at least 30 days' prior notice of any price changes.

5. User Content and Data

Ownership: You retain all ownership rights to your User Content. We do not claim any ownership over it.

License to Us: You grant us a limited, worldwide, royalty-free license to use, host, store, and display your User Content solely for the purpose of operating and providing the Service.

Your Responsibility: You represent and warrant that you have all necessary rights to your User Content and that its use in connection with the Service does not violate any laws or third-party rights.

Right to Remove: We have the right, but not the obligation, to monitor and remove any User Content that we believe, in our sole discretion, violates these Terms or is otherwise objectionable.

Aggregated Data: We may collect, analyze, and use aggregated, de-identified data derived from your use of the Service for analytics, service improvement, and marketing purposes. This data will not identify you or any individual.

6. Intellectual Property Rights

Excluding your User Content, all rights, title, and interest in the Service, including all software, trademarks, logos, and other intellectual property, are the exclusive property of OnnoRokom Projukti Limited. You agree not to copy, modify, or create derivative works of the Service.

7. Term and Termination

Term: These Terms will remain in full force and effect while you use the Service.

Termination by You: You may terminate your account at any time by using the cancellation feature in your dashboard.

Termination by Us: We may suspend or terminate your account and right to use the Service at any time for a material breach of these Terms.

Effect of Termination: Upon termination, your account will be deactivated, and your access to the Service will cease. We may delete your User Content from our live systems, though we may retain copies for legal or backup purposes for a limited period.

8. Indemnification

You agree to defend, indemnify, and hold harmless OnnoRokom Projukti Limited, its officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, and expenses (including legal fees) arising from: (a) your use of the Service; (b) your User Content; or (c) your violation of these Terms.

9. Disclaimer of Warranties

The Service is provided "AS IS" and "AS AVAILABLE," without any warranties of any kind, express or implied, including the warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error-free.

10. Limitation of Liability

To the fullest extent permitted by law, OnnoRokom Projukti Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from your use of the Service. In no event shall our aggregate liability for all claims related to the Service exceed the total amount of fees you paid to us in the six (6) months prior to the event giving rise to the claim.

11. Governing Law and Dispute Resolution

These Terms and any dispute arising out of them shall be governed by the laws of Bangladesh. You agree to submit to the exclusive jurisdiction of the courts located in Dhaka, Bangladesh to resolve any legal matter arising from the Terms.

12. General Provisions

Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the Service.

Assignment: You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction.

Force Majeure: We shall not be liable for any failure to perform our obligations hereunder where such failure results from any cause beyond our reasonable control.

Notices: All notices to us must be sent to the contact information below. We may give notice to you at the email address associated with your account.

Changes to Terms: We reserve the right to modify these Terms at any time. We will notify you of material changes by email or by posting a notice on our website. Your continued use of the Service after such changes constitutes your acceptance of the new Terms.